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Server Wizards
Support packages

A support plan that fits how you work

Three levels of cover, from essential monitoring to a fully-managed, 24/7 operation. No lock-in and no jargon — just the right amount of support for your servers.

Bronze

Essential cover for a single server or a small, stable setup.

  • Cover for 1 server or VPS
  • Business-hours support (Mon–Fri)
  • Monthly security patching
  • Daily off-site backups
  • Uptime monitoring with alerts
  • Response within 1 business day
  • Email support
Get a quote

Gold

Fully-managed, 24/7 cover for mission-critical infrastructure.

  • Everything in Silver, plus:
  • Unlimited / fleet server cover
  • 24/7/365 support & emergency response
  • Continuous patching & optimisation
  • Real-time backups, verified restores & DR runbook
  • Engineer-led monitoring response
  • Priority response within 15 minutes, any time
  • Dedicated account engineer
  • Annual security audit & hardening
  • Incident response included
Talk to us

Not sure which level fits? Tell us what you run and we'll recommend the right plan — and tailor it if you need something in between.

Let's take your servers off your plate

Tell us what you're running and what's keeping you up at night. We'll tell you exactly how we'd help — no obligation.